关于Hetzner电信线路的工单，请高人指点

tomcb

gongyi. 发表于 2024-1-24 11:36
什么？优化线路难道不是点两下鼠标，改下路由参数不就完事儿了吗！

麻烦优化下地球和三体人的通讯线路，现在都收不到三体人的消息呢。

paullai

usbport 发表于 2024-1-24 13:17
有趣的人，卖的时候就没说过中国优化线路，我觉得按你这么说，不如直接找中国电。，问他们为什么到HZ这么慢 ...

都找的，谁收了我的钱就找谁。问题是HZ不知道这个世界还有个中国电信，中国电信也不知道他的用户会浏览其他国家的网站，蛋疼的地方就在这里。微薄的声音已发出，我只是尽我的一份力量，虽然知道也改变不了什么。顺其自然吧。

paullai

Dear Client,

thanks for your message.

We are not currently aware of any general network problems, nor are any host problems recognisable here.

Please use a program such as MTR to send us traces of over 200 packets in both directions (client -> server; server -> client) for the problematic connection during the time when the issue happens.

Our network department needs traces in BOTH directions (client -> server and server -> client) to analyze your issue.

In the event that your server becomes unreachable, you can still access it via the VNC console in the Cloud Panel. The VNC console provides remote access to your server's screen environment, allowing you to interact directly with your instance and perform necessary troubleshooting tasks even if traditional access methods such as SSH are not available.
https://docs.hetzner.com/cloud/servers/getting-started/vnc-console/

If you forget your password, you can easily reset it in the RESCUE area of your server. Simply log into the administration panel of your server, navigate to the RESCUE section.

MTR is a diagnostic tool which can be used to determine which routers transmit data packets onto the destination host and which routers may be experienceing problems.

For Windows, you can download "WinMTR" free of charge (via http://sourceforge.net/projects/winmtr/ ).

For Linux, you can install MTR using the right package manager for your distribution.

Please see Hetzner Docs for more information on how to create and send us an error report about network problems:

https://docs.hetzner.com/robot/dedicated-server/troubleshooting/network-diagnosis-and-report-to-hetzner/

If there are further questions do not hesitate to get in touch with us again

Kind regards

oldpoor

我一般会发个邮件给白宫说我缺钱了

alect

根本没用，我之前发过ticket给他们，他们说控制不了。

螃蟹就得走直线

欧洲人的傲慢可不是你一个工单能解决的世界性难题。

paullai

螃蟹就得走直线 发表于 2024-1-24 20:19
欧洲人的傲慢可不是你一个工单能解决的世界性难题。

也不是什么傲慢，被中国人耍的不少，我就亲眼看过一个在北京居住的湖北女人耍德国佬，荷兰佬，哪里有这种耍法？越耍世界越乱。

走刀口

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