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MJJ们，你们收到了吗？我收到的邮件如下：
Hello,
Over the coming months, we will be providing courtesy upgrades to select nodes within our Los Angeles DC-02 datacenter that are still running on spinning drives (SSD Cached infrastructure). As you may know, all of RackNerd's other VPS locations are already running nodes on pure SSD (and we even have some Ryzen offerings with NVMe available). As a forward thinking company that is continuously looking for paths to improve customer experience, the node that your VPS is hosted on has been selected as a node that we'd like to upgrade. While there aren't any particular hardware issues today with the node you are on, we'd like to improve our service by offering a FREE upgrade to a 100% PURE RAID-10 SSD environment, which will provide your VPS with significant performance boost, free of charge.
Any IP addresses assigned to your VPS will be retained and will not be changed. We will do everything that we can to make this process as seamless as possible for you.
The node your VPS currently is on is called: DC02LAXKVM55 and will be migrated to node: LAXSSD540nerd1DC02
The migration for your node is scheduled for the below timeframe:
Wednesday, September 7, 2022 10:00 PM to 8:00 AM PST.
At any point in the above timeframe, your VPS migration will begin. Before the migration, we will safely shut down your VPS and then begin the migration. Once the migration begins, your data will be moved to the new host at a rate of about 1-3GB per minute. Once the migration is completed, your VPS will automatically boot back up on the new host and will be accessible again using the same IP address and same credentials. This is a fully automated process, and we do not access your VM manually.
FAQ's:
The timeframe allocated is too such short notice -- can you delay the migration?
No problem, we understand that this particular timeframe may not be convenient for your needs -- e-mail bizdev@racknerd.com for an alternative solution, and we'll be sure to take care of you and schedule something. You would need to e-mail us at least 48 hours prior to the above timeframe. In most instances, it's only minutes of downtime for the migration, but we're happy to discuss solutions if you're unable to afford the minutes of downtime in the current allocated timeframe.
How will I know when the migration is done?
You will know the migration is done when your VPS comes back online after the migration. You can also verify the node name by logging into the SolusVM VPS Control Panel, which will tell you what node your VPS is on. Once the node name contains the word "SSD" in it, it will mean that your VPS has been successfully migrated and booted up to the new host node, and you will be able to now enjoy the benefits of pure SSD performance!
I have other VPS's with you on other Los Angeles DC-02 nodes, when will those be migrated?
We understand these upgrades are very appealing, and that you may want other services to also receive the courtesy upgrade. While we cannot guarantee other nodes will be migrated, we are working towards that. We understand that this is going to increase demand — we simply won't be able to accommodate an upgrade for everyone at once, given the size of our Los Angeles DC-02 footprint. However, as a forward driven company, we are working to standardize offerings to have, at minimum, SSD, with ability to upgrade to a premium NVMe offering. You will receive another email similar to this when and if your node is scheduled for migration and will be given advanced notice.
How is RackNerd able to provide such a good (and even improved) service and still be sustainable without increasing price?
As a company, we value each and every one of our customers beyond what other companies would simply look for (which is based on initial revenue). Instead, we're looking to invest in our customers, and we're interested in keeping them for years to come - while providing them with the competitive pricing we do today, even years forward, with a goal in mind to not increase pricing. We care about the longevity and relationship with our customers, and that itself is more valuable than anything else to us. We are still a for-profit company, and our main objective here is to grow together with our customers throughout the process.
What do I need to do before the migration window?
Please plan for your VPS to be offline for a period of 1-3 GB per minute during any point of the above mentioned timeframe. Additionally, while we will be migrating all data over, we would recommend backing up your data as an extra precaution for data integrity prior to the migration window.
Do I need to do anything after the migration is done?
No, you do not. We will migrate your data and you will also retain your same VPS IP address. Credentials, your software installed, etc will remain the same. Nothing is essentially disturbed, except for the 1-3 GB/minute of downtime during the migration process. On average, we usually see a VM can be offline for minutes, not hours.
How much faster disk performance can I expect to receive?
Each node will be running on 8x enterprise grade SSD's in Hardware RAID-10, providing you with amazing performance! You can expect to see about 5x faster Disk I/O performance on your VM.
RackNerd continues to take client feedback very seriously and this is yet another way we are continuing to add value to you. We are not only interested in initially earning your business, but we also work hard to keep it. We sincerely appreciate you choosing RackNerd as your provider.
If you have any questions pertaining this migration/upgrade, please e-mail our business development team directly at: bizdev@racknerd.com
Thank You,
RackNerd Business Development |
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发表于 2022-9-2 08:38:22
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