Reply
05/24/2019 (13:22)
Oziel Vazquez
Staff
Good day long xiaoliu,
We at AR completely understand that this situation has affected you as well as us.
We are still waiting for a reply from our DC Quadranet about this. We have seem to lost contact with them due an internal dispute in QN.
We are not owned by a former or actual employee from QN.
There is some info in the web about a criminal investigation or something like, about this we are not so sure about it. But what it's true is that our DC has locked our servers. So we dont have access thru VNC, SSH... nothing. We have tried to recreate nodes or instances and for now its not possible.
So, for now its all the info i have, i'm sorry i can't provide you more info since i'm at the sales department, but i'm turning this ticket to our support deparment so one of our tech guys will update you further and perhaps provide you more info that the one i can bring you.
This is all i can do, hope you understand that this is out of my support scope.
Best regards.
--
Oziel Vazquez
oziel@alpharacks.com
Client Support
www.AlphaRacks.com
AlphaRacks Hosting - Defining Superior Service
发表于 2019-5-25 09:38:53
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