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【lycamobile】关于取消pay as you go的官方解释

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发表于 2019-5-14 14:38:12 | 显示全部楼层 |阅读模式
本帖最后由 pnsroc 于 2019-5-14 14:39 编辑

现在Lycamobile政策,大家说换就换,很担心翻车,应mjj要求,我刚刚问了lyca的客服,得到的回答是pay as you go业务不会取消,哪个通知只是如果你没余额扣除,回被停止,如果继续使用只能选择plan,并不是直接取消pay as you go

有需要Lycamobile全新电话卡的,请光临我的杂货铺  www.lez.ink   (不要忘记3个www,否则支付错误)


客服对话如下:

[India] Welcome to Lycamobile customer support, how may I help you?
[hsu] I saw a notice from the lycamobile official website.
[India] Good day! My name is Mohanapriya. How may I help you?
[hsu] in 30 days we are discontinuing pay as you go service your service will be suspended regardless of any remaining accout balance,For continuous srevice purchase a plan
[India] Sure, I will help you with that.
[hsu] The notice means that from May 17th, there is no pay as you go?
[hsu] What does this notice mean?
[hsu] r u online?
[India] Please note that it is just a notification SMS. You can continue with Pay-As-You-Go service.
[India] You will be charged $1 for use of Pay-As-You-Go (without a plan) every 30 days with effective from March 20, 2019.
[India] Hence, we are sending notification SMS to the customers who are all using pay as you service.
[India] Your service will be suspended only if you don't have a $1 also in your credit balance.

[hsu] Can new users from May 17th choose pay as you go?
[India] Yes.
[India] We are not stopping Pay-As-You-Go service.
[India] You can continue with Pay-As-You-Go service.
[hsu] thank you that's all
[India] Is there anything else I can help you with today?
[hsu] that's all
[hsu] bye
[India] You're welcome. Thank you for contacting Lycamobile Web Chat, have a nice day!
[India] All Agents have left the conversation
发表于 2019-5-14 16:18:59 来自手机 | 显示全部楼层
相当于月租1刀对吧。
发表于 2019-5-14 17:53:28 | 显示全部楼层
1刀都不想给
发表于 2019-5-14 17:54:22 | 显示全部楼层
感谢大佬告知
发表于 2019-5-14 17:56:55 来自手机 | 显示全部楼层
没说每个月扣一刀,60天不主动消费会不会收回?
发表于 2019-5-14 17:58:20 | 显示全部楼层
我去,今天已经收到好多种说明了。。。MMP 观望一下等 17号以后看看
 楼主| 发表于 2019-5-17 10:30:51 | 显示全部楼层
我这个是官方解释得
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