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本帖最后由 pnsroc 于 2019-5-14 14:39 编辑
现在Lycamobile政策,大家说换就换,很担心翻车,应mjj要求,我刚刚问了lyca的客服,得到的回答是pay as you go业务不会取消,哪个通知只是如果你没余额扣除,回被停止,如果继续使用只能选择plan,并不是直接取消pay as you go
有需要Lycamobile全新电话卡的,请光临我的杂货铺 www.lez.ink (不要忘记3个www,否则支付错误)
客服对话如下:
[India] Welcome to Lycamobile customer support, how may I help you?
[hsu] I saw a notice from the lycamobile official website.
[India] Good day! My name is Mohanapriya. How may I help you?
[hsu] in 30 days we are discontinuing pay as you go service your service will be suspended regardless of any remaining accout balance,For continuous srevice purchase a plan
[India] Sure, I will help you with that.
[hsu] The notice means that from May 17th, there is no pay as you go?
[hsu] What does this notice mean?
[hsu] r u online?
[India] Please note that it is just a notification SMS. You can continue with Pay-As-You-Go service.
[India] You will be charged $1 for use of Pay-As-You-Go (without a plan) every 30 days with effective from March 20, 2019.
[India] Hence, we are sending notification SMS to the customers who are all using pay as you service.
[India] Your service will be suspended only if you don't have a $1 also in your credit balance.
[hsu] Can new users from May 17th choose pay as you go?
[India] Yes.
[India] We are not stopping Pay-As-You-Go service.
[India] You can continue with Pay-As-You-Go service.
[hsu] thank you that's all
[India] Is there anything else I can help you with today?
[hsu] that's all
[hsu] bye
[India] You're welcome. Thank you for contacting Lycamobile Web Chat, have a nice day!
[India] All Agents have left the conversation |
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