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本帖最后由 pnsroc 于 2019-5-14 00:14 编辑
现在Lycamobile政策,大家说换就换,很担心翻车,应mjj要求,我刚刚问了lyca的客服,得到的回答是pay as you go业务只要你账户有足够的费用,够每月的扣费,是不会停止的。大家仍然可以放心使用!
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详细对话如下:
[Agent] Welcome to Lycamobile customer support, how may I help you?
[Agent] Good day, my name is Kumaran how may I help you today?
[hsu] yes
[hsu] I heard that in May ,lycamobile will cancel pay as you go? is this real?
[Agent] I will help you with that.
[Agent] Please to be inform you that, Starting 3/20/19, you will be charged $1 for use of our Pay-As-You-Go (without a plan) every 30 days. To avoid the charge, please purchase a 30-day unlimited plan.
[hsu] Because I saw a notice saying that starting on April 17, cancel pay as you go within 30 days.
[hsu] I know this notification, but I also heard a notice to cancel the business of pay as you go. Is this true?
[Agent] If you have balance on your main account, we will not suspend your service.
[hsu] Is the new activation user in May not paying you go?
[hsu] What you mean is, if there is a balance in my account, I will only deduct one US dollar per month, and will not stop the business of pay as you go. I understand this right?
[Agent] Yes you right.
[hsu] thank u that's all
[Agent] Is there anything else I can help you with today?
[hsu] that's all
[hsu] bye
[Agent] Thank you for contacting Lycamobile Web Chat, have a nice day.
[Agent] All Agents have left the conversation |
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