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【Lyacmobile】关于最近lyac资费调整的官方客服回答

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发表于 2019-5-14 00:10:56 | 显示全部楼层 |阅读模式
本帖最后由 pnsroc 于 2019-5-14 00:14 编辑

现在Lycamobile政策,大家说换就换,很担心翻车,应mjj要求,我刚刚问了lyca的客服,得到的回答是pay as you go业务只要你账户有足够的费用,够每月的扣费,是不会停止的。大家仍然可以放心使用!

有需要Lycamobile全新电话卡的,请光临我的杂货铺  www.lez.ink   (不要忘记3个www,否则支付错误)

详细对话如下:

[Agent] Welcome to Lycamobile customer support, how may I help you?

[Agent] Good day, my name is Kumaran how may I help you today?

[hsu] yes

[hsu] I heard that in May ,lycamobile will cancel pay as you go? is this real?

[Agent] I will help you with that.

[Agent] Please to be inform you that, Starting 3/20/19, you will be charged $1 for use of our Pay-As-You-Go (without a plan) every 30 days. To avoid the charge, please purchase a 30-day unlimited plan.

[hsu] Because I saw a notice saying that starting on April 17, cancel pay as you go within 30 days.

[hsu] I know this notification, but I also heard a notice to cancel the business of pay as you go. Is this true?

[Agent] If you have balance on your main account, we will not suspend your service.

[hsu] Is the new activation user in May not paying you go?

[hsu] What you mean is, if there is a balance in my account, I will only deduct one US dollar per month, and will not stop the business of pay as you go. I understand this right?

[Agent] Yes you right.


[hsu] thank u that's all

[Agent] Is there anything else I can help you with today?

[hsu] that's all

[hsu] bye

[Agent] Thank you for contacting Lycamobile Web Chat, have a nice day.

[Agent] All Agents have left the conversation
发表于 2019-5-14 00:14:28 | 显示全部楼层
很方啊。一边是图片上说5.17后取消pay as u go。一边是楼主问的
 楼主| 发表于 2019-5-14 00:15:05 | 显示全部楼层
你也是大水笔么 发表于 2019-5-14 00:14
很方啊。一边是图片上说5.17后取消pay as u go。一边是楼主问的

刚刚问的,不出二十分钟
发表于 2019-5-14 00:15:15 | 显示全部楼层
老用户也是每月1刀
发表于 2019-5-14 00:17:18 | 显示全部楼层
老用户如果也是1刀每月,那莱卡就黄了
发表于 2019-5-14 00:26:38 | 显示全部楼层
1刀每月的待机费。。。哈哈,要薅莱卡族的羊毛啊。。。
发表于 2019-5-14 00:32:25 | 显示全部楼层
不停就好...慌死了 谢谢大佬
发表于 2019-5-14 00:46:25 来自手机 | 显示全部楼层
老用户一年十二刀?
发表于 2019-5-14 03:34:47 | 显示全部楼层
我的lyc卡还续不续费了呢
发表于 2019-5-14 05:02:48 | 显示全部楼层
这羊毛,被反撸了。。。。。。。。。
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