关于Dedi新加坡线路电信限速问题，传说中的Lucian.D终于回复TK

Shrungior

买完第一天测试了发现速度上不去，来loc看到大家反馈电信限速问题，一脸懵逼，萌新不懂，还有这种操作，然后发TK反映，
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21/12/2017 (17:57)
Dedi Specialist:

Sorry to bother you, I'm a customer from China. I purchased HKG KVM a few days ago and it's working fine for me in Chine with China Telecom Network, so when I saw the new SG KVM came out online, I ordered it without any test due to no test IP shown on the product details page. As soon as I completed the proper configuration for the server, I did a speedtest and it almost blown my mind. 有图比 video details shows the connection speed is between 3xx Kbps to 5xx Kbps, and the bench test also shows less than 100KB/S with China Telecom in other city of China. This so called "direct link with CN" SG node, what's wrong with it? If this SG node cannot "direct link" with China Telecom Network as promised and provide a better network speed, I'd like to request a full refund. I'll be waiting for your reply. Thanks.

Best Regards.

Shrungior
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发了三天没回，TK被关了，然后回复了一条重开TK，
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23/12/2017 (10:43)
Excuse me, is anyone there for me？When would you take a look of my ticket?
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然后今晚终于回复了，没想到等来的回复，这话说的跟没说一样，灵车果然不怕漂移~
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Dear Shrungior,

Your problem has been submitted to our Data Center they would take care of it and investigate your reported problem if we will receive a positive reply from them we will notify you else there will be no reply as the data centre was unable to deal with your request.

If you have any questions do not hesitate to contact us.

Kind Regards,
Customers Service Representative
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好吧，至此看来，新加坡线路，电信基本无望改善了。那么问题来了，我到底要不要下车…

   

huangfight

联通可以上，电信和移动就别想

Shrungior

huangfight 发表于 2017-12-25 01:44
联通可以上，电信和移动就别想

联通是真真的好，Dedi新加坡线路，联通能跑满我本地带宽，电信用起来真是天壤之别，心伤~

ming997hk

机房解除限速感觉不太可能

希你

这回复是复制粘贴的

我也收到了一样的

sigar

我直接申请了退款，但是这么多天了tk依旧没人回

hdown

sigar 发表于 2017-12-25 09:56
我直接申请了退款，但是这么多天了tk依旧没人回

握爪。。。我也是买了之后发现限速，第一时间申请退款了。但是至今没有得到回复。
他们还发公告说圣诞他们要放假。坑逼

Shrungior

ming997hk 发表于 2017-12-25 08:07
机房解除限速感觉不太可能

所以说，基本无望了，机房不可能因为个别人反映情况就改的，也许这机房天生就是电信不友好的。

aws

hdown 发表于 2017-12-25 10:05
握爪。。。我也是买了之后发现限速，第一时间申请退款了。但是至今没有得到回复。
他们还发公告说圣诞他 ...

论坛上Dedi车的风潮还不是你带起来的， 现在开始骂坑壁了？

hdown

aws 发表于 2017-12-25 11:21
论坛上Dedi车的风潮还不是你带起来的， 现在开始骂坑壁了？

我开始说好，现在说有问题，这矛盾吗？有些计划确实好用，有些计划确实不好用。
按你这个调论，我应该打掉牙齿往肚里吞，不好也说成好的，才符合您的意思？


还是说dedi不能有一点问题，有任何一个问题，您就会把我这个affman嘲讽一通？


毕竟买dedi的人都是看重价格，和您AWS自然是没法比了。我们买dedi的人只能是遇到问题，想想办法。交流一下经验。您AWS的付费支持工单我们可买不起。