buyvm审核的问题

shadowlin · 发表于 2011-8-26 23:39:53

在tweet上面和他们聊了下。。发现是这样的。。

shadow_lin
@FrantechCA i have waited for 2days to approve my account detail and active my VPS. Could you please be quick?
14 minutes ago

FrantechCA Frantech Solutions
@shadow_lin Have you been replying to your ticket at all? That causes the ticket to go to the bottom of the queue

- @Aldryic
11 minutes ago

shadow_lin
@FrantechCA @Aldryic i replied the ticket asked me to correct my account detail right after i got it.it was about 2days ago.
7 minutes ago

shadow_lin
@FrantechCA @Aldryic So i shouldn't reply it?every time i replay a ticket it causes my ticket to to bottom of the queue?that's insane!
6 minutes ago

Aldryic Aldryic C'boas
@shadow_lin @FrantechCA That's how WHMCS works, sadly. But give me your ticket ID and I will drop everything to answer it now.
6 minutes ago Favorite Retweet Reply

Aldryic Aldryic C'boas
@shadow_lin @FrantechCA What's your ticket ID? The oldest ticket I have in queue is less than 12 hours ago.

也就是说他们说WHMCS系统对ticket的处理方式是，如果你回复过一个ticket，这个ticket就会被放到队列底部。。所以你越着急，就回ticket结果你的ticket处理的就越慢。。
我不知道这个是whmcs的问题还是buyvm的问题。。。一直没开通的同学看看自己是不是回复了很多次那个要求审核账号信息的ticket

yexinzhu · 发表于 2011-8-26 23:40:24

原来如此。

cnweb · 发表于 2011-8-26 23:41:24

不是这样的吧

shadowlin · 发表于 2011-8-26 23:42:57

在我在推特上控诉以后，五分钟后我的vps开通了。

map · 发表于 2011-8-26 23:48:47

管他ticket，先ticket再喊和先喊再ticket效果一样，不喊（不急）就等呗，nnd，buyvm答ticket比yard还坑爹

SP小妹 · 发表于 2011-8-26 23:57:30

看不懂

shadowlin · 发表于 2011-8-27 00:26:13

以后不碰这种便宜货了。。

kwx · 发表于 2011-8-27 00:38:30

原帖由 shadowlin 于 2011-8-27 00:26 发表
以后不碰这种便宜货了。。

便宜货拿来玩下还是值得的

shadowlin · 发表于 2011-8-27 00:40:21

我yard和buyvm都比较悲剧。。
buyvm还好点。。yard彻底不能用。。。而且我那个还不算真便宜货。。。7刀一个月呢。

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[特价VPS] buyvm审核的问题